Terms of Service

The service

CareerVidence helps you analyze job descriptions, compare them to your profile, generate a targeted resume and cover letter that you can download as PDF and DOCX (Word) files where available, and track your applications. Outputs are drafts produced with the help of artificial intelligence. You must review every document before you use it.

Access Passes

Paid access is sold as a one-time Access Pass: a 7 Day Access Pass or a 30 Day Access Pass. Passes are not subscriptions and do not renew automatically; there is nothing to cancel. If you buy a pass while you already have active access, the new pass extends your access from the end of your current pass.

Each day of access includes a daily allowance of AI actions, shown at checkout. Resume import, job analysis, targeted resume generation, cover letter generation, and successful regeneration each use one AI action. An AI action that fails does not use your allowance. The allowance is enforced by our servers and resets daily at midnight UTC.

Payment and taxes

Payments are processed by Stripe or PayPal. Prices are in Canadian dollars and exclude applicable sales taxes. Saskatchewan PST at 6% is added to purchases for use in Saskatchewan. GST/HST and other provincial sales taxes will be charged when CareerVidence is required and registered to collect them. The price, tax and total are shown before you pay.

Refunds are governed by our Refund Policy, which forms part of these terms. Nothing in these terms or the Refund Policy limits your rights under consumer protection law.

Your responsibilities

• Provide accurate information. Do not submit, or ask the service to produce, qualifications, employment, education, credentials or experience that are not true. CareerVidence is designed to use the information and evidence you provide and not to invent qualifications, credentials, experience, achievements, or other facts. You are responsible for reviewing generated content for accuracy before using it.
• Review every generated document before sending it to an employer; you are responsible for what you submit.
• You are responsible for the information, documents and job descriptions you submit and must have the right to submit them.
• Keep your sign-in credentials secure, do not share your account, and tell us if you think it has been compromised.

Acceptable use

Do not abuse, overload, scan or attack the service, attempt to bypass usage limits or access controls, reverse-engineer it, resell access, upload malware or unlawful content, or use it to deceive employers or others.

AI-assisted limits and no guarantee of results

AI-generated content can be incomplete or wrong. Scores and alignment measures are guides, not employer ATS results. We do not guarantee interviews, job offers, hiring decisions or employment, an ATS score, or how any employer's system will treat a document. Formatting that is designed to be ATS-friendly is not a promise about any particular system. We do not control employers, applicant tracking systems, job boards, OpenAI, payment providers or other third-party services, and we are not responsible for their decisions or availability.

Intellectual property and generated documents

You keep ownership of what you provide. You give us permission to process it, including with the third-party AI and infrastructure providers described in the Privacy Policy, only to provide the service. You may use the documents generated for you for your own job applications. CareerVidence keeps its rights in the service, software, templates, designs and brand.

Availability

We work to keep the service available but do not promise it will be uninterrupted or error free; it may be unavailable for maintenance or for reasons outside our control. If a CareerVidence technical failure materially prevents you from using access you bought, see the Refund Policy.

Suspension and termination

You can stop using the service at any time. There is no self-service account deletion yet; contact us to ask.

CareerVidence may suspend or end access for a material violation of these terms, fraud, payment abuse, security abuse, attempts to circumvent usage controls, unlawful use, or use that materially threatens CareerVidence, its customers, infrastructure, providers or other users. Where reasonably practical and appropriate we may give you a chance to correct a less serious violation. We may suspend or end access immediately for fraud, security threats, unlawful conduct or serious abuse.

When access is ended because of your material violation, the remaining paid access does not automatically qualify for a voluntary refund. The Refund Policy continues to apply where applicable, and nothing in these terms removes any cancellation, refund, warranty or other right you have under applicable consumer protection law, or lets CareerVidence keep money that applicable law requires it to refund.

Liability and your consumer rights

Nothing in these terms excludes or limits any liability, right or remedy that cannot be excluded or limited by law, including your rights under applicable consumer protection law. Saskatchewan internet sales contracts may provide additional cancellation rights in certain circumstances, and where a statutory right applies CareerVidence will comply with the applicable legal requirements.

Changes to these terms

We may update these terms. We will post the new version with its effective date, and a purchase is governed by the version you accepted at checkout.

Governing law and disputes

These Terms are governed by the laws of Saskatchewan and the federal laws of Canada applicable in Saskatchewan, without limiting any mandatory consumer protection rights that apply to you. Subject to any rights you have under applicable consumer protection law, disputes may be brought before the courts of Saskatchewan. There is no mandatory arbitration, and nothing here prevents you from using any court, forum or remedy that applicable law gives you.

Contact

See Contact.